Frequently Asked Questions

Common questions about Sunmodalert.com

Why Modalert you offer is so cheap?

1) We are direct Sun Pharma distributor. Our shipping facility is located in Mumbai India where Sun Pharma is located.
2) We do not have an affiliate network so we don't have to pay commission to affiliates for marketing.

Are you guys legit?

We are not present in any scam listings or complaint boards. We have a brand website sunmodalert.ru and we do not want our brand to be blacklisted. Our customer service is doing their best to position ourselves as a trustworthy company with fast operations and reliable support team.

COMMON QUESTIONS ABOUT MODALERT

Modalert, what is it?

Modalert is an analeptic drug, produced by Sun Pharmaceuticals and approved by the FDA for the treatment of narcolepsy, sleepiness, chronic fatigue.

Why is it needed?

Attention! If you do not understand why you do need it and how to use it, read the description above before taking. You probably don`t need it.

What is the effect of modafinil?

It helps to treat drowsiness, causes cheerfulness, augments the intelligence, develops memory, raise motivation and endurance.

Modalert, Modapro, Spier, Provigil - what is it?

This is Modafinil`s name in other countries. Among them Modalert (Sun Pharma) has the highest quality, the content of the substance modafinil is up to 97%

How to take it?

If you have to work during the day, you are advised to take modafinil in the morning when eating, with green tea and chocolate. If you need to be awake at night, take it in the evening. It will take effect about an hour after taking and it will last for about 8 hours.

Dosage and overdose

If the drug isn`t prescribed by a doctor, and you buy Modalert online because you want to take it to self-perfect, start with 100 mg. If the result doesn`t satisfy you, increase the dosage next time. The maximum dosage per day, which didn`t cause medical side effects during the test is 600 mg.

How often should you take Modafinil?

To treat fatigue and sleepiness it should be taken on a daily basis. The advantage of the drug is that you don`t need to follow a course of treatment, just take a pill when necessary.

Does Modafinil cause addiction?

Modafinil doesn`t cause physical addiction! Only psychological addiction is possible when using systematically big doses of the drug. A big dose is 3-4 pills a day.

SHIPPING (SHIPPING POLICY)

Shipping cost

Why don't you have an overnight delivery?

We do not carry stocks in USA, EU or any other country besides India, so it is impossible for us to ship overnight. But since we have no extra cost to carry stocks, we can keep the cheapest product prices on the market (you can follow our price match option). You can receive your order in as early as 7 days from placing it with us.

How long does it take for my order to arrive?

• It takes 10-17 business days on average via EMS courier (up to 30 days*)
• 17-30 business days on average via Registered Airmail (up to 30 day*)

Here are the possible reasons for delay:

• Holydays in India (the shipping date can be changed by a few days)
• When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Especially customs can be overloaded due to a high amount of correspondence on Christmas Holidays, New Years days, in the end and in the beginning of the each month.

Here is our current shipping statistics for Registered Airmail (last updated in Apr, 2012):

• 15% of customers (delivery time is 7-10 days)
• 50% of customers (delivery time is 11-15 days)
• 27% of customers (delivery time is 16-21 days)
• 5% of customers (delivery time is 21-30 days)
• 3% of customers (delivery failed (stolen, returned, delayed till deadline). In this case we either reship the order free of charge or refund the payment.

What is the Registered Airmail and EMS

• Registered Airmail - means package goes by usual Airmail, it has NO tracking available until delivered.
• EMS - means package has a tracking ID, which could be used to trace the parcel delivery.

PAYMENTS

REFUND

We provide 100% money back for:

• Untimely delivery of products (deadline 20 days after the shipping date (EMS), 30 days after the shipping date (Registered Airmail)(*) !!! We have temporarily increased delivery period to 75 days due to the COVID-19 crisis.
• Non-delivery (stolen orders)*

• Delivery of damaged or expired products*
• Delivery of wrong goods due to an error on our side*
• Dispatch to a wrong address due to inaccuracy in our records*

Special note

We are not responsible for the order not claimed by recipient.
In this case, notice is left for a mailpiece that cannot be delivered. If the piece is not called for or redelivery is not requested, the piece is returned to the sender after 5 days for EMS and 30 days for Registered Airmail.
Our customer service is doing their best to inform customer about undelivered orders however sometimes communication falls. Please visit our customer support section for more details.

Please note that we don’t make a replacement of the drug in a case it’s non-effective for you. If you never tried one of these brands before we would strongly recommend you to buy a trial pack to avoid a huge money loss. Please, also note that drug interactions may make your drug less effective, cause unexpected side effects, or increase the action of a particular drug.

We accept returns if any mistake has been made on our part: wrong or expired medication was shipped. However, we cannot accept any returns for refund or exchange purpose if you have ordered a wrong dosage or wrong product or product doesn’t suit you in means of unexpected side effects.

Forwarding service notice

If you are located in the country that is not listed in our billing page we can recommend to use skypax (UK) or any other forwarding company. These companies can forward your package, HOWEVER we are not in response if forwarding service refuse to send the package to your country.

If you are located in the country that is not listed on our billing page you can use forwarding company that is located in one of the countries we ship to. We guarantee that your item will be delivered to forwarding company pobox. However we are not in response if forwarding company will refuse to deliver your item.

CANCELLATIONS

You can cancel the order within 24 hours provided it has not been dispatched from our facility.

10% off for returning customers!

Your previous order id will give you 10% off if you are our return customer. You will need to apply your order id on the billing page at the "Gift coupon" field.